Online travel business Expedia has opened a Usability Lab in London to tackle customer frustration and get a thorough grasp of consumer behaviour across its numerous apps and websites.
Tech and Innovation
If the journey towards a fully-connected, omnichannel experience were a motorway, shoppers would be in the fast lane. Many are quick to adopt new ways to engage across channels, particularly when it comes to mobile commerce.
The mass hack crisis that befell Tesco Bank is a text book case of a modern data breach storm.
A mission organised by Innovate UK will see British space firms visit key players in the US from 5-11 November in a bid to secure investment and win business.
Launched just over three years ago, the news of Twitter-owned Vine closing down has shocked many, and the loss of the six-second video app should be a moment of clarity for every business leader.
While UK shoppers are still in love with the British high street, they expect to see more innovation and independent businesses introduced, according to the New Retail Reality report from Barclays.
The latest edition of the Tag Heuer Connected smartwatch line has been released in an 18 carat rose gold design, with a £7,500 price tag – just in time for Christmas.
When it comes to economic growth, SMEs are pivotal to the future of the UK. They contribute to 60 per cent of all private sector employment in the country, according to the Federation of Small Businesses (FSB), and are often at the heart of finding new and innovative ways to work.
It may seem like the festival season has just finished, but tickets for Glastonbury 2017 have already been on sale and sold out within an hour of release. But it’s a shame a website traffic jam left many customers with a bitter taste in their mouths.
20 entities in different parts of the world and all running different systems will typically take minutes rather than days to complete their group reporting using Cloud CFO
Infinity is a company built around the good old fashioned phone call – a call tracking platform that can help businesses identify which campaigns have led to phone calls. We caught up with CEO Paul Walsh to hear the company’s story so far.
When it comes to forward-thinking businesses, the UK is full of them, yet the nation can still take valuable lessons from across the pond by taking inspiration from American innovation trends.